Currency – Release date : 21/Feb/2019
COURSE START DATE
COURSE DURATION
Career Opportunities
Operations Manager
Team Leader
Project Manager
Office Coordinator
UNITS OF COMPETENCY
COURSE BROCHURE
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
- Over 18 years old at the time of enrolment
- Year 12 completion or successful completion of IAMA’s LLN (language, literacy and numeracy assessment)
- Ability to demonstrate core skills and capabilities to a level appropriate to the course.
- Identification Documents
What you'll learn
You'll learn:
- how to manage a team of employees
- how to manage projects and minimise risk
- customer service skills and HR management
- fundamental financial management
Learn from industry experts
IAMA Academy courses are designed and delivered by industry practitioners, ensuring that what you learn is practical, relevant and up-to-date.
Classes are kept small to ensure that you get individual attention when you need it.
Training is designed to be as interactive as possible. Class discussions and study groups will help you get the most out of your studies.
All units are facilitated by dedicated online lecturers who are subject experts. Your lecturers will guide and motivate you to complete your course successfully.
Student support
IAMA Academy is serious about your career, and provides a range of support services to help you achieve your goals. In addition to a comprehensive resource centre, you also have access to:
- Academic skills tutors
- Career counsellors who can help you with interview skills and CV writing
- Networking and industry association events, where you can meet industry professionals
- Informal career clinics
Units of Competency
Total number of units = 12Core units
BSBLDR511 Develop and use emotional intelligence
Core units
BSBLDR511 Develop and use emotional intelligence
This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.
It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBMGT517 Manage operational plan
Core units
BSBMGT517 Manage operational plan
This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.
Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.
This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBLDR502 Lead and manage effective workplace relationships
Core units
BSBLDR502 Lead and manage effective workplace relationships
This unit describes the skills and knowledge required to lead and manage effective workplace relationships.
It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity.
At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBWOR502 Lead and manage team effectiveness
Core units
BSBWOR502 Lead and manage team effectiveness
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.
It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Elective Units*
*IAMA chose some elected units according to the current industry needs and trainers suggestions. Students have the right to select other elective units if they choose to do so. Please check this link to view the full list of electives. https://training.gov.au/Training/Details/BSB51918BSBFIM501 Manage budgets and financial plans
Electives units
BSBFIM501 Manage budgets and financial plans
BSBADM502 Manage meetings
Electives units
BSBADM502 Manage meetings
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.
It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBINN502 Built and sustain an innovative work environment
Electives units
BSBINN502 Built and sustain an innovative work environment
It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication
BSBMKG507 Interpret market trends and developments
Electives unit
BSBMKG507 Interpret market trends and developments
BSBHRM513 Manage workforce planning
Electives units
BSBHRM513 Manage workforce planning
This unit describes the skills and knowledge required to manage planning in relation to an organisation's workforce including researching requirements, developing objectives and strategies, implementing initiatives and monitoring and evaluating trends.
It applies to individuals who are human resource managers or staff members with a role in a policy or planning unit that focuses on workforce planning.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBRSK501 Manage risk
Electives units
BSBRSK501 Manage risk
This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.
It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
BSBSUS501 Develop workplace policy and procedures for sustainability
Electives units
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBPMG522 Undertake project work
Core units
BSBPMG522 Undertake project work
This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.
This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.
The unit does not apply to specialist project managers. For specialist project managers, the other units of competency in the project management field (BSBPMG) will be applicable.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Please download the attached COURSE BROCHURE for more details
Classroom based (Face to Face)
Classroom based (Face to Face):
Face to Face classroom base IAMA Canterbury campus
Minimum of 20 hours’ weekly study requires for 40weeks (1200 hours)
Additionally, student is expected at least 10 hours of individual study per week not limited to research, learning activities and assessment activities utilizing the facilities and resources available at IAMA
Assessment is based on competency (the ability to demonstrate specific skills) and is undertaken through a combination which may consist of classroom observation, discussion, case studies, role plays & written assignments and the work placement.
Online Distance based learning
Online Distance based learning :
When you study online with IAMA, you can:
- Study from anywhere, when it suits you best.
- Graduate with the identical qualification as an on-campus student.
- Get comprehensive support from teachers via phone and email.
- Access course material online.
- Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.
IAMA Academy online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.
For Fee details please Click Here
- Disposal tools free from IAMA
- Field trips may incur a cost to the Learner. (going to library or business places)
- Disposal Tools (notebooks and pens)
- Laptop supported from IAMA for practice and research
Read before click
Please you have to read and fully understand the IAMA’S Student Handbook, Student Code of Induction and Fee and Refund policy; to be acknowledge about your rights and obligations with respect to access and equity, privacy, access to records, payments of fees and refunds, course cancellation and complaints and appeals.
Notice: please download Student Acknowledgement Declaration Form.
It is mandatory to sign and upload this form at the last step before submitting where you upload your IDs and documents. Alternatively, please send to IAMA student support at students@imageAMA.nsw.edu.au and one of the IAMA admission team will upload it for you.

