Overview
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems and analyse and evaluate information from a variety of sources.
 Eligibility

Over 18 years old at the time of enrolment
Year 12 completion or successful completion of IAMA’s LLN (language, literacy and numeracy assessment)
Ability to demonstrate core skills and capabilities to a level appropriate to the course.
Identification Documents

 Course Structure
What you'll learn
Become trained in:

Managing the performance of your team or employees
Developing budgets and manage the budgeting process
Managing projects
Analysing & present research
Ensuring that your workplace is safe
Managing customer service

 Course Competency
Units of Competency
Total number of units = 12
Core units
BSBLDR411: Demonstrate leadership in the workplace

This unit describes the skills and knowledge required to lead teams and individuals by modelling high standards of conduct to reflect the organisation’s standards and values.

The unit applies to individuals who are making the transition from being a team member to taking responsibility for the work and performance of others and providing the first level of leadership within the organisation. These leaders have a strong influence on the work culture, values and ethics of the teams they supervise.


No licensing, legislative or certification requirements apply to this unit at the time of publication.


BSBLDR413: Lead effective workplace relationships


This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.
The unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.


BSBOPS402: Coordinate business operational plans

This unit describes the skills and knowledge required to implement operational plans by planning and acquiring resources, monitoring and adjusting operational performance and providing reports on performance, as required.
The unit applies to individuals who plan activities to achieve team and organisational objectives. At this level, work will normally be carried out within routine and non-routine methods and involve procedures that require planning, evaluation, leadership and guidance of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBXCM401: Apply communication strategies in the workplace

This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.
This unit has a specific focus on the communication skills required for supervisor level workers with responsibility for other workers.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBXTW401: Lead and facilitate a team

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.
This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elective units*
*IAMA chose some elected units according to the current industry needs and trainers suggestions. Students have the right to select other elective units if they choose to do so. Please check this link to view the full list of electives. https://training.gov.au/Training/Details/BSB40520
BSBCRT411: Apply critical thinking to work

This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
The unit applies to individuals who evaluate existing or proposed work practices. These individuals are typically responsible for reviewing or developing work processes, products or services that may be proposed or already existing.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBPEF402: Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.
The unit applies to individuals who are required to design their own work schedules and work plans and to establish priorities for their work. They will typically hold some responsibilities for the work of others and have some autonomy in relation to their own role.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

BSBTWK401: Build and maintain business relationships

This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
The unit applies to individuals with a broad knowledge of networking and negotiation who contribute to creating solutions to unpredictable problems. They may have responsibility for and provide guidance to others.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

BSBWHS411: Implement and monitor WHS policies, procedures and programs

This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
The unit applies to those with supervisory responsibilities in a work area who have a broad knowledge of WHS policies and contribute well-developed skills in creating solutions to problems through analysis and evaluation of information from a variety of sources. They provide supervision and guidance to others and have limited responsibility for the output of others.

BSBLDR522: Manage people performance

This unit describes the skills and knowledge required to manage the performance of staff that are direct reports.
The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBPEF501: Manage personal and professional development

This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others.
The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

BSBWRT411: Write complex documents

This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
The unit applies to individuals who work in a range of business environments and are skilled in the creation of documents that are more complex than basic correspondence, memos and/or forms and that require review and analysis of a range of information sources.
No licensing, legislative or certification requirements apply to this unit at the time of publication.

 Delivery Methods & Assessment
Please download the attached COURSE BROCHURE for more details

Classroom based (Face to Face)

Face to Face classroom base IAMA Canterbury campus
Minimum of 20 hours’ weekly study requires for 40weeks (1200 hours)
Additionally, student is expected at least 10 hours of individual study per week not limited to research, learning activities and assessment activities utilizing the facilities and resources available at IAMA
Assessment is based on competency (the ability to demonstrate specific skills) and is undertaken through a combination which may consist of classroom observation, discussion, case studies, role plays & written assignments and the work placement.

Online Distance based learning

When you study online with IAMA, you can:

Study from anywhere, when it suits you best.
Graduate with the identical qualification as an on-campus student.
Get comprehensive support from teachers via phone and email.
Access course material online.
Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

IAMA Academy online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.


 Course Fee
For Fee details please Click Here
 Additional course costs
For face to face classes (not including RPL)

Disposal tools free from IAMA
Field trips may incur a cost to the Learner. (going to library or business places)

 Student resources requirements (tools and equipment)

Disposal Tools (notebooks and pens)
Laptop supported from IAMA for practice and research